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Frequently Asked Questions

Who can join Restart?

Restart is designed for retirees and anyone 65+ who want to expand their socialization and technology use.

What about my data and personal information? Is it safe?

Restart actively provides security and protection for your data and information directly from the app. We've got you covered.

What other games will be avaiable?

We plan to develop more secure games based on YOUR feedback! Let us know what games you would like to see on the Contact Us form.

What devices will Restart be compatible with?

Restart will be released first on iOS. We plan on expanding to Android and the Google Store as we garner support.

General

  1.  Free Services

    • Messages, calls, group calls, and games are free; users will not be charged.

  2. Paid Services

    • Users will be charged in case of using Bingo. Every user will receive a warning message before making a payment.

  3. Returning money

    • The money will be returned to a customer if they ask for it before using the service

  4. Getting a new password

    • Go to settings and press “reset the password.” Enter what you want to be your new password and press “submit.”

  5. Getting new username

    • Go to settings and press “renew username.” Enter a new username and press “submit.”

  6. Problems with camera and microphone

    • Go to settings, open “Sounds & Camera,” and press “allow” to enable using camera and microphone.

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